Frequently Asked Questions
Everything you need to know about shopping with Ally Fashion
How long does shipping typically take?
Standard shipping usually takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I determine my correct size?
Each product page features a detailed size guide with measurements. We recommend comparing these against your own measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and popular buy-now-pay-later services like Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. Please contact customer support within 30 minutes of placing your order if you need to make changes.
Do you restock items that are sold out?
We frequently restock our most popular styles. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.