Returns & Exchanges
At Ally Fashion, we want you to love your new look; however, if you are not completely satisfied, you can return your items within 30 days of purchase for a refund or store credit. Please ensure all garments are in their original condition with tags attached to be eligible for processing.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all original garment tags and hygiene seals remain intact.
Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing